What we collect
How we use it
If you use our Website or choose to provide us with your e-mail address or other (indirect) personally identifiable information, we will use such information:
- to send you our newsletters on our services, and keep you informed of (changes to) our servicesor to respond to your inquiry;
- to comply with legal and/or regulatory requirements.
We store your personal data for as long as is necessary for the abovementioned purposes or for secondary purposes in line with those purposes. When you unsubscribe from our newsletter your e-mail address will be deleted from our files.
- Technically necessary cookies: These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like remembering the contents of shopping baskets during your visit, cannot be provided.
- Analytical/Performance cookies: These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is aggregated. This information is used to provide aggregated and statistical information on the use of the Website and is used to improve the contents of the Website to enhance your user experience. The Website also uses analytics cookies placed by Google Analytics [(including Google Tag Manager)] to measure the number of visits and the parts of the Website that are the most popular among the Website’s visitors as well as for benchmarking purposes. This information is used to provide aggregated and statistical information on the use of the Website and is used to improve the contents of the Website to enhance your user experience. The IKEA Foundation has followed the Manual of the Dutch Data Protection Authority in order to ensure that Google Analytics is used in a privacy friendly manner. This means that IKEA Foundation has instructed Google to remove the last three digits of your IP-address (“Anonymize IP”) and the IKEA Foundation has disabled the standard setting to share data with Google. Furthermore, the IKEA Foundation has concluded a data processing agreement with Google Inc. and the IKEA Foundation does not use other Google services in combination with the Google Analytics-cookies.
- Functionality cookies: These cookies may store your browser name, the type of computer and technical information about your means of connection to the Website, such as the operating system and the Internet Service Providers utilized and other similar information. This information is used to technically facilitate the navigation and use of the Website. In addition, functional cookies may be used to store personal settings, such as language, or to remember your information for next visits if so requested. The information these cookies collect will be anonymised and they cannot track your browsing activity on other websites.
If you disable the cookies through browser settings, the Website or certain parts of the Website may not work properly. Furthermore, certain personalized features may not be provided to you and thus you may not be able to take full advantage of all of the Website’s features.
The browsers on all devices used by you to use or access the Website (e.g. on your smartphone, tablet, laptop etc.) will need to be adjusted to suit your cookie preferences. If you require more information or help to change your cookie preferences in your browser, please click here.
Access by third parties
The IKEA Foundation may transfer your personal data to direct and indirect subsidiaries and affiliates of the IKEA Foundation. Furthermore, the IKEA Foundation may transfer your data to our analytic cookie providers and our third party subcontractors, such as the hosting provider. Your personal data is provided subject to agreements which state that these service providers keep such information confidential, that the data is not used for its own purposes and that all information will be used in accordance with applicable privacy legislation, including strict provisions in the light of data security. The IKEA Foundation will not supply your data to other parties except when required by law or in the even some of our businesses may be restructured, bought or sold.
The IKEA Foundation reserves the right to transfer personal data to a third country or international organisation. In doing so, the IKEA Foundation will ensure that appropriate and suitable safeguards shall be in place, such as standard contractual clauses.
The IKEA Foundation has taken appropriate technical and organizational security measures in order to protect the personal data against loss, misuse, alteration and/or destruction. These include installing a firewall to prevent unauthorized access to our systems, using secure servers as well as ensuring the personal data are stored in physically secure accommodation. Your personal data are dealt with in strict confidence. Although the IKEA Foundation exercises reasonable care in providing secure transmission of information between your equipment and our systems, we cannot ensure or warrant the security of any information transmitted to us over the internet. If we become aware of any security breach which results in unauthorized access of your personal data, we will endeavor to inform you.
Third Party websites and social media
Access, correction and deletion
The IKEA Foundation aims to keep our information about you as accurate as possible. You have a right to access, correct, restrict and delete your personal data processed by the IKEA Foundation, as well as in certain circumstances the right to data portability and the right to object to the processing of your personal data for direct marketing purposes. If you wish access to your personal data processed by the IKEA Foundation or have your data updated, corrected or deleted, please send your request via our “contact us” page . If you feel that your rights have been infringed, we prefer to discuss this in good faith with you. However, you may always contact the appropriate local data protection authority.
Questions and complaints